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Terms

Harper and Rowe TERMS & CONDITIONS

Please read these terms and conditions before making a purchase from Harper and Rowe. We regard customer satisfaction as the core element of our business. Accordingly, it is important that you understand our online shopping policies before entering into any transaction on this website.

AGREEMENT TO BE BOUND HARPER AND ROWE TERMS & CONDITIONS

This website is owned and operated by Moody Lighting Pty Ltd / trading as Harper and Rowe.These terms and conditions and all matters connected with any order you place on our website are governed by South Australian law. By accessing, browsing and/or using this web site, you acknowledge that you have read understood and agree to be bound by these terms and conditions, including our Returns and Privacy Policies. Furthermore, you agree to comply with all applicable laws and regulations. If you do not agree to be bound by these terms and conditions we withdraw permission for you to access and use this website.

The Harper and Rowe website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose. We forbid the resale of any of our products without our express, written consent.

ACCEPTANCE OF YOUR ORDER

To make a transaction on this site you must provide the information we require from you, including your real name, phone number and email address.

When providing payment details you must warrant that the details you give are actually yours and are valid and correct.

Harper and Rowe reserves the right to decline to transact with parties who provide incorrect or invalid details.

The display of any item of jewellery on our website is not an offer to sell and Harper and Rowe will be under no responsibility to supply the products ordered through this website.

If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible, but will be under no obligation to supply the products ordered unless we have the products in stock, and they are available at the prices specified.

The contract of the sale of the goods will not be formed until delivery of the goods to you, or your nominated recipient, at the address that you provide us with. We may in certain circumstances reserve the right to treat items ordered as separate orders.

PRICING

All products shown on the Harper and Rowe website are subject to availability and are quoted in Australian Dollars inclusive of Australian GST.

Prices appearing on the Harper and Rowe website are subject to change.

International customers please note that prices quoted on Harper and Rowe website do not include import duties and customs charges which may be due and payable by you when your order arrives in your country. Please contact your local customs office for clarification of any relevant import duties or customs charges which may apply.

PAYMENT

Payment can be made through PayPal where you can elect to pay with MasterCard, Visa, or arrange payment to be made directly from a bank account.

Validation checks are done by PayPal. If PayPal refuses to authorize the payment, Harper and Rowe will not be obliged to deliver or held responsible for non-delivery.

Payment made by PayPal will generally be automatically processed by their system when an order has been placed.

Direct bank deposit is also available. This type of payment must be manually or electronically deposited.

Please email us at harperandrowe@gmail.com so that we can provide you with our banking details.

Once payment is received, Harper and Rowe will process the order and email you when it has been dispatched.

Harper and Rowe uses the PayPal Payment System because:

It is free to join and offers a secure method of protecting your financial information when you purchase online or on your mobile.

It provides buyer protection.

You can nominate the bank account, credit or debit card you wish to use via the PayPal system.

PayPal remembers your details, so you do not have to add them every time you make an online purchase.

RETURNS POLICY

Please see our Warranty/Exchanges/Returns page for this information

SECURITY

This online store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

HARPER AND ROWE WEBSITE

This website is hosted by the ecommerce website Shopify which is responsible for the security of this site. Harper and Rowe makes no promise that our website will be uninterrupted or entirely fault free, or without viruses or bugs or compatible with any other software or material. Accessing the Harper and Rowe website is entirely at your own risk. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control. We present the content of our website as it is and we do not guarantee its accuracy, whether exact or implied. We reserve the right to make changes to errors, amend our website, and withdraw any part of our site or to revise product information at any time if we deem it necessary.

REVISIONS

We may modify or adjust these terms and conditions at any time, and your continued use of this site following such change shall be a sign of your agreement to be bound by the modified terms and conditions. Please read the terms and conditions and check them regularly. If you do not agree to any change to the terms and conditions then we insist that you stop using the website without delay.

ESSENTIAL INFORMATION

It is important that our customers know that Harper and Rowe always attempts to describe every item with accuracy. Colours, shapes and styles may vary slightly.

We will always attempt to supply jewellery as close as possible to the colours shown here on this website, however, there may be slight variations with colour reproduction, shape or text descriptions, this can be attributed to differences in the individuals monitor. In accordance with the applicable law,

Harper and Rowe does not warrant that any text descriptions, colours or other content is accurate, complete, reliable, and current or error free.

Harper and Rowe shall not be liable for any indirect or consequential loss whether this arises from breach of duty, breach of contract, negligence or any other way. Liability for any claim shall not exceed the price of the goods supplied.

TRADEMARK & COPYRIGHT NOTICE

This website is protected by Australian and International Copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised without the permission of Moody Lighting Pty Ltd/Trading as Harper and Rowe 2014. 

APPLICABLE LAW

This website is controlled by Moody Lighting Pty Ltd /Trading as Harper and Rowe and operated by the ecommerce site Shopify.com. These Terms and Conditions are governed by the laws in force in South Australia, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of South Australia, Australia and any courts, which may hear appeals from those courts.

Should you have any questions regarding our terms and conditions, please email us at harperandrowe@gmail.com

 

PRIVACY POLICY

Harper and Rowe is covered by the National Privacy Principles and the Privacy Act 1988. Harper and Rowe considers all the information you share with us to be totally private and confidential. We are committed to protecting our customer’s personal information at all times. At no point will we share, rent, sell or trade your personal information without your consent.

The only information that Harper and Rowe will collect when an order is put online includes, but is not limited to:

• Customer name

• Customer shipping and billing address

• Customer telephone number

• Customer email address:

We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:

• Order goods that require delivery.

• Contact us for further information.

• Subscribe to our mailing list.

We do not collect or hold credit card information, all credit payments are made through PayPal via our host site Shopify.com. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Harper and Rowe customers may agree to receive our complementary newsletter and other promotional offers as they arise. This is strictly by choice and entirely up to the individual customer to decide upon.

FRAUD

If we find that there has been any attempt commit fraud we will immediately terminate any obligation we have to the individual regarding our privacy policy. Under these circumstances customer information will be shared with third parties to include but not be limited to the local police. If you have any questions regarding our Privacy Policy or your personal information please contact us at harperandrowe@gmail.com.